Refund and Return Policy
Refund Policy – VISTAR STREAM
At vistarstream.com, your satisfaction is our top priority. We are committed to ensuring that you have a positive experience with our service. However, if at any time you feel unsatisfied for a valid reason, please know that we are here to support you.
You can request a refund within 1 day from the date of your purchase. To initiate a refund request, contact us at support@vistarstream.com. In your message, please include your order number and a brief explanation of your reason for requesting a refund. We value your feedback and will do our best to address your concerns promptly.
We want to be transparent about the circumstances under which refunds may not apply. Refunds are not available in the following cases:
- If you have used our service for more than 1 day.
- If you have violated our terms and conditions.
- If you have shared your account credentials with others.
- If you have used a VPN or any method to alter your location.
- If there is no valid reason for the refund (we recommend trying our free trial first).
If your refund request is approved, it will be processed efficiently and completed within 3 business days. Rest assured, the refund will be issued using the same payment method you used for your original purchase.